The TOG IT and DEVOPS teams have merged with the SGC Global Service Desk on November the 25th 2024.
TELCO team has merged with the SGC Global Desk on July 01st 2025.
Use this link to access the new portal: https://servicedesk.theofficegurus.com/
Overview
Email Settings
Edit Notification
New Ticket Settings
Edit Notification
Email Information Settings
New Ticket Setting
Email Login Information
Fetching Email via IMAP or POP
Move to folder
Delete emails
Do nothing
Do nothing
Sending Email via SMTP
Create Ticket
View Ticket
View Screenshot
Change Category
Saved
Transfer ticket to department
Saved
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